24/7 Customer Support

Online SupportWith all the Jailbreaking and Unlocking methods out there, we know things can get a little confusing. You need to know the type of iPhone you have, what version firmware is running on your iPhone, and most importantly what baseband version your iPhone has. Without that information you'll be flying blind when it comes to Jailbreaking and Unlocking your iPhone.

Why not get on with our Pre Sales Support team to make sure your iPhone and version can be Jailbreaked, Unlocked, or both. It's simple, just click on the Pre Sales Support icon in the right column of this page or on any of the other pages at AutomaticiPhoneUnlockers.com

Customer Support

Jailbreaking And Unlocking Can Be Challenging. When You Purchase From Us You Can Be Sure Our Friendly Staff Will Be There 24/7 To Answer Any Questions You Might Have.

Contacting support is easy, just click on the "Create New Support Ticket" link in the right side menu when you are logged into the members area and then fill out the form with any questions you may have.

When you first contact customer support there is a lot of information you should include so the customer support representative can assist you properly. Below is a list of information you should include so support can proptly help you. If you do not know the answers to any of the questions just say "I'm not sure."

1. What type of device are you trying to Jailbreak or Unlock, (2G, 3G, 3GS, 4, 4S, 5 iPhone) - (1st, 2nd, 3rd, 4th, 5th Gen iPod Touch) - (1st, 2nd, 3rd or 4th Gen iPad)?

2. What firmware version is on your device, i.e. 6.1?

3. What baseband or modem firmware is on your device (iPhone only)?

4. Which guide have you been using in the members area?

5. What are the exact names of the files you have downloaded and been using?

6. Are you using a Mac or PC?

When contacting support be specific about the problem you are having. Describe any exact error messages you are getting, at what step you are getting the error, etc. Being vague when you contact customer support saying something like, "It didn't work.", won't benefit you or the customer support representative helping you.

When support emails you back with a solution, try it out. Hopefully that will be all the help you need. If you continue to have problems, simply reply back to the email you received and describe the issue you are facing. You won't need to re-submit the answers to the 6 questions above because your customer support representative will easily be able to see them in the email because you replied to the earlier email. This works out best for both you and our support team. No matter who answers your support request they will be able to follow along and see the steps you have already taken.

Using the contact form to submit a new question every time you have one will only confuse your support representative because they will have no idea what previous steps you have taken or what solutions you have tried. So it is always best to simply reply to your previous support requests.

Customer support requests are usually answered within 5-20 minutes, but please allow up to 12 hours before submitting another support request. With over 100,000 users things can get pretty busy sometimes.

You should add This e-mail address is being protected from spambots. You need JavaScript enabled to view it to your white list to make sure you always receive emails from us. If you have not received an email from us be sure to check your "junk mail" or "spam" folder.

 

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Client Testimonial

This is a great buy.... all I do is simply log in with my email account I used when I purchased this service. I still have full access to all the newest downloads to keep my iPhone working \"customized\" just for Me. There is always reliable, and immediate replies to any of my emails regarding issues of installations . There are not too many websites that out perform the fee that is paid initially. The service AutomaticiPhoneUnlockers provides is hands UP a GREAT DEAL. They should be in charge of running the country as well !

- W. Rios, Live Oak, FL

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Instant DownloadInstant Download - After you purchase you will get instant access to all software and guides, so this means no waiting or shipping! You can Jailbreak and Unlock your iPhone, iPod Touch, or iPad within minutes! All you need to do is login to the members area by entering the email address you used at the time of purchase into the Login form. That's it and everything is at your fingertips. iphone unlock | unlock iphone | iphone jailbreak | jailbreak iphone

Easy To UseQuick And Easy - Our software is so easy to use that anyone can do it! You do not need to have any technical knowledge to unlock your iPhone when using our solution. Along with the needed software we provide you with step by step illustrated instructions that are as easy to follow as 1, 2, 3! Everything is presented to you in a straight forward manor that's easy to follow. 2G iphone unlock | unlock iphone 2G | 2G iphone jailbreak | jailbreak iphone 2G

Help And Support24/7 Customer Support - We provide full support to anyone who buys our unlocking solution and needs help. If you run into a problem simply contact us and we will help you out! Also be sure to check out our Trouble Shooting section. The most common problems are discussed in this section so you can find an answer to your question fast and get back to Jailbreaking or Unlocking your device. 3G iphone unlock | unlock iphone 3G | 3G iphone jailbreak | jailbreak iphone 3G

iPhonesUnlock All iPhones - You may Jailbreak and Unlock as many iPhones as you like including 2G, 3G, 3GS, iPhone 4, iPhone 4S and iPhone 5 models. This includes both the older and the newest firmware version (6.1). In most cases we will get you upgraded to the newest possible firmware to make sure you have all the latest releases from Apple to make sure you are getting the most out of your iPhone. 3GS iphone unlock | unlock iphone 3GS | 3GS iphone jailbreak | jailbreak iphone 3GS

iPodsJailbreak All iPod Touches - You may Jailbreak as many iPod Touches as you like including 1st Gen, 2nd Gen, 3rd Gen, 4th Gen and 5th Gen models. This includes both the older and the newest firmware version (6.1). In most cases we will get you upgraded to the newest possible firmware to make sure you have all the latest releases from Apple to make sure you are getting the most out of your iPod Touch. iphone 4 unlock | unlock iphone 4 | iphone 4 jailbreak | jailbreak iphone 4

iPadsJailbreak All iPads - You may Jailbreak as many iPads as you like including 1st Gen, 2nd Gen, 3rd Gen and 4th Gen models. This includes both the older and the newest firmware version (6.1). In most cases we will get you upgraded to the newest possible firmware to make sure you have all the latest releases from Apple to make sure you are getting the most out of your iPad. iphone unlock | unlock iphone | iphone jailbreak | jailbreak iphone

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